I have used sparkle buggy for 10 years and will never go back. I bought my car used in Aug. 2012. Took it to get washed in Burton (after using the Davison wash 3 times prior.) The bumber and side of the car were damaged in the wash. When I showed them the damage they told me to get two estimates. One from there company and one from another. After I turned the estimates in they wanted me to come back in so they could look at it again. Then I was informed that it was pre-existing damage and the probably were not going to cover any of it. WOW that is how you take care of customers.. Never Again will i give you my money.