Okay, so carpet and rug cleaning isn't the most exciting thing one can spend one's hard-earned cash on. But I must say that I LOVE taking my rugs into DA Burns, just so I can be on the receiving end of what I consider to be some of the best customer service in town.
They RUN around fetching rugs, measuring them, admiring them, wrapping them in plastic, loading them in the back of your car, etc. etc. It's really fun to watch. And the woman working the counter really knows her rugs and is hyper-efficient. You won't find yourself waiting around for someone to help you; they come to you.
Oh yeah, they also do a beautiful job on the rugs and usually throw in a bottle of spot remover for free. You'll be given their standard 20% discount off listed rates if you drop off and pick up your rug instead of using their delivery service.