There used to be countless negative reviews on the web about this joint, that have miraculously disappeared somehow. the girls somehow KNEW what my insurance was covering without even looking at my card. And told me i wasnt covered for anything. I called my insurance company and they flat out told me that the store was trying to rip me off, and that the insurance company DID pay for exams. Skip ahead, I went in there wtih muscle and they looked scared and refunded my money. Not without giving me a hard time when I asked for a copy of my prescription, which is THE LAW that they have to provide it. They tried to make me order contacts from them, and gave me a whole story about rebates. When i looked closer at the rebate certificate it had Expired a year ago, and i wasnt even ordering enough boxes of contacts to qualify. They also gave me a hard time about putting updated lenses in a pair of frames that were bought as an accessory (lenses had no perscription). they said they couldnt do it, so when i took them back i said i would try the guy in the flea market, and all of sudden they amazingly had the technolocy and know how to change the lenses. WOW. They must think people are stupid. NEVER GO HERE!!!!!!!!!!!!!!!!!!!!!!!!! EVER EVER EVER. there used to be tons of reviews online with the same story.... Dont bother, there are many many other places on long island to chose from. Skip these creeps!