I was having a major problem with my car running hot, he took a look at it for free, and inspected it right in front of me, so he could show me what and where the radiator leak was. The thermostat was bad, and the thermostat housing was also needing to be replaced. He replaced it right then and there, and test drove it as well. The price was very good. I really do appreciate their honesty, and me being a lady, I don't feel that they tried to take advantage of me. I will refer them to all my friends and family. I will be using them from now on for all my car repairs and tires. Score one for the little guy.