Amazing staff, professional job. When they told me the cost, that is the price I paid. I was not spoken down too, the service man was extremely kind, fast and friendly. Living alone I was concerned I would be over charged, but I wasn't. They offered a free estimate and even gave me a few diy tips in case I wanted to try it myself. I didn't. :) I will use Bob Oates Sewer and Rooter for all my Seattle plumbers needs.