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Hays Cooling & Heating LLC - 37 Reviews - 24825 N 16th Ave Ste 115, Phoenix, AZ - Plumbing Contractors Reviews - Phone (602) 345-1916

Hays Cooling & Heating LLC

24825 N 16th Ave Ste 115
Phoenix, AZ 85085
(602) 345-1916
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Hays Cooling & Heating LLC - Phoenix, AZ


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Hays has been servicing our refrig unit for severl years, keeping it running. Ina emergency they have been super responsive. Thank you and thank you Justin our our most recent c...


All reviews seem positive

good service every time. 3/23/2017

Hays has been servicing our refrig unit for severl years, keeping it running. Ina emergency they have been super responsive. Thank you and thank you Justin our our most recent check up.. more

Thorough AC Check-up 3/8/2017

Another thorough AC check-up by Hayes Cooling. No sales pressure technicians, which I find very comforting. Even though my units are over 20 years old, the techs gladly went through their routines to verify everything was functioning properly. more

Water Heater 1/18/2017

Mike Davison and the Hays team are great. Although they were running late, they called to let us know and did everything to make sure our water heater was replaced in no time. They are great to work with, honest and reliable. more

Good Work 1/9/2017

Great Job. Will use Hays Plumbing again. Thankyou Patrick more

Excellent Service & Communication 12/23/2016

I was very impressed with Carter (my field rep) and Hay's Cooling & Heating's service and communication. They kept in contact with me prior to Carter's arrival - giving me a heads up when he was on his way. Carter was extremely knowledgeable and spent the time to answer all of my questions! He went out of his way to show me a few extra tips. I recommend Carter and Hay's Cooling & Heating to anyone looking for a genuine HVAC company for their home. Thank you, Carter & Hays! Amber Rodriguez more

Great company 12/8/2016

Wonderful company. Terrific employees. more

Hays Plumbing, Mike Davison 12/5/2016

I wanted to take this opportunity to recognize Mike Davison who represented Hays Plumbing extremely well. This was the first opportunity we had to utilize Hays Plumbing, and were overawed by Mike's professional and courteous attitude. Mike was extremely communicative as to what was wrong, what he had to do to correct our issue and did his job well. We actually had family over when Mike came, and he worked in a manner that was as non invasive as could be. He was extremely courtous in our interactions and highly professional. Because of Mike Hays Plumbing has a new repeat customer, when ever there is a plumbing issue. Way to go Mike, you were terrific. more

excellent service 11/23/2016

Absolutely the best ever. started with this company this year I had a problem with my ac. They were very professional and courteous. I was so impressed with there service that I bought there service plan. Very satisfied will definitely refer Hays cooling & heating to everyone I know. Thank You Hays cooling & heating. more

AC Visit 11/3/2016

All went well and I thank Thad for his service. I would rate him a five. more

Great Job Frank!! 10/29/2016

Frank took care of my family and I as though we were his own. What a refreshing change it is, to have an organization such as Hays, who's not out to pull the wool over the consumers eyes. To the owners of Hays, you couldn't have done a better job when you hired Frank...he's the model employee an employer could have. To Frank - you're a true gentleman and scholar. My family thanks you from the bottom of our hearts for taking care of us. God Bless. The Patel Family more

Mike Davison 10/28/2016

Mike figured out the problem in UNDER four minutes (what took so long?) and fixed everything up. Great attitude and very pleasant. They don't come any better. more

Saved us! 9/25/2016

Came into town late and our AC was out called Hays and they sent Jerry out right away... a rat had chewed our wires and he got us up and running in no time!!! Love there quick response even if it's late in the day! highly recommend!!! more

Great product, timely install, competitive pricing, great install follow-up by JR, Head of Install 9/22/2016

When our 19 year old air conditioning system went down for the second time in 6 days we decided it was time to search for a new system. Our requirements: a great product and an equally great install/maintenance company. And we found both when we hired Hays Cooling and Heating. Our salesman, Bill, was professional, knowledgeable and patiently answered our questions. Install went well and was scheduled for the day after we made our decision. The follow-up to the install, just checking the system and fine-tuning anything he felt could have been done better, was a real plus and JR the Head of Install who came out to the house was another professional, courteous, knowledgeable employee of Hays. We are very pleased with our new Trane system and very glad to have found a great coolig and heating company in Hays! Karen Chamberlain more

Great Service 9/13/2016

Dan came out quickly and provided great professional service. He's knowledgeable and very personable. Very Satisfied! more

Best A/C service I have ever received 8/11/2016

Carter and Jerry of Hays Cooling and Heating were very courteous, knowledgeable and professional. They completely fixed my problem and were straightforward in what to do. This company has the best professionalism and service I have ever experienced and I would highly recommend Hays Cooling and Heating 100%, very honest! Craig L. more

Thad fixed my AC 7/30/2016

Thad was very professional, knowledgeable, and my AC has never worked as good as it does now. Good job Thad.... more

AC Service call 6/28/2016

Great service, great communication, Price was as quoted. Technician very knowledgeable and courteous as well as on time. A+++++ more

Installing new heating and ac units 6/13/2016

The 2 man crew from Hays did a great job in installing the new equipment, We would recommend Hays to anybody doing the same install. more

Prompt, thorough and innovative 5/21/2016

On time, thorough and implemented an innovative solution to our cooling issue. more

Perfect 5/12/2016

This company was amazing! We had a horrible experience with a well-known brand previously, so I was reading reviews to find a new one. Hays was perfect. We called because our A/C was turning on but would not cool. When Xavier took my call, he was professional and compassionate. He heard my youngest daughter (age 2 1/2) talking in the background and immediately looked to get us an earlier appointment. Mike came out, he was professional and courteous, and it took him only a few minutes to know what the problem was. Unfortunately, the part that was needed was a week away. We paid for the 2 day shipping to get the part here, but we were still going to be without air conditioning for 2 days. In 100 degree weather, apparently nobody involved thought this was ok. The very next morning, at 10 am, I received a phone call that the part had gotten there earlier than expected and they were scheduling it to be installed that evening. Mike arrived an hour ahead of schedule and installed the part well within the estimated time. He even checked to make sure it was working properly and cleaned out before getting ANY payment details. Let me reiterate that for anyone that didn't catch it. They put a rush order on a part without any payment information. I was flabbergasted. This is the way to do business. True professionals and their customer service is the best I've seen. Thank you, Hays. more
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Owner Message

  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort. <br>Independent Trane dealers value reliability as much as we do. Your independent Trane dealer knows their reputation is made at every sale, and with every installation. Therefore they are as personally invested in your comfort as you are, and take great pride in creating your perfect indoor environment. Trane dealers are some of the most highly-trained in the business, with advanced technical skills to optimize every installation and solve any issue. They have an extensive understanding of the movement and conditioning of air, and the expertise to create a perfectly balanced, ultra-efficient system for every home. So when you buy a Trane, you're getting a commitment from us to you. A commitment to service year after year, a commitment based on more than 100 years of heating and cooling expertise. It's hard to stop a Trane.

Additional information

  • Hours:

    Mon. - Sun. 24 Hours
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Deer Valley