Last month my 82 year old father was standing in front of a SCAT bus door, and when it opened it knocked him off his feet, sending him to the hospital and re-triggering his vertigo. He immediately filed an accident report and SCAT has ignored his claim for over a month. He has seen the bus driver since, who has assured him the accident report was filed. SCAT needs to take responsibility for their mistake. He was loyal to public transportation for years, but how can he trust this business again?