He and his buddy decided to share a 51/2 lb. behemoth. They requested that it be boiled, rather than split and broiled. The server said that the kitchen could do that. However, when the lobster was brought to the table, it was beautifully presented, but broiled and split! When my husband questioned her, in quite a haughty tone, she insisted that ""this is the way we serve our lobsters."" My husband repeated his original request., and the server assured him that the lobster was fresh, and he would not find it dried out (as he feared). However, our tasting proved otherwise. Although the crustacean was quite sweet and\r
well textured, we found that it required an inordinate amount of butter to counterbalance the dryness. Although I would have sent the $100+ plate back to the kitchen, the guys decided to finish it, rather than waiting for another selection to be prepared. (Our friend's wife and I had already begun our to eat.) As for my dinner, I had the pepper-seared ahi. It was ample, fresh and generally tasty. But it was presented like a brick on an iceberg...no greenery or imaginative vegetable enhansements...just a slab of tuna on a white plate. When the server had taken our order, she curtly told me, ""Yours comes with nothing."" (I was believer and ordered the spinach as an accompaniment.) It was a good thing, because my a la carte offering would have been pretty boring without it. As I reflect on our mediocre and expensive experience, it reminded me of why I had not been back to the Palm in nearly 20 years. It's too bad that such a beautiful new restaurant in the revitalized downtown area was not able to dazzle us with great food and friendly service.