The entertainment was fun and unique and my friends and I absolutely loved it...but our waitress was horrible. From the moment we got there she spoke to us in a rude tone and sounded annoyed when we started to order extra sodas. At the end of the night when it was time to leave, we had her split the tab so it could be paid. She came back with a bill that seemed overcharged. The bill did not have any details, just a set amount. When I kindly asked her if she could explain how much everything was, well of course she was a witch about it. Regardless, I was still going to leave her a tip, I wasn't that cheap. I was going to pay my tab and leave a cash tip. We weren't ready to leave quite yet, we wanted to stay and listen to the piano players a little longer.With all of us sitting at the table still not ready to leave she picked up a five left on the table by my friend sitting next to me, then picked up my check and in front of everyone and in the most rude way you could imagine, said loudly, "You're only going to tip me five for the whole night?"
Well if that ignorant waitress would have waited for us to leave, we were in fact going to leave her a decent 30-40 percent tip per person CASH!!!
As an owner of a business and 16 years experience in customer service, I understand how hard it can be sometimes to serve in these positions. That's why when I go out, I like to leave a little more than expected to waiters/waitresses that really do a good job and even a decent one, but last night, I could not believe someone could have chosen to staff such a horrible character. If it were my business this person would be fired immediately.
Would I go back there??? Amazingly....yes I would, because the entertainers are so great, but I would never be served by that person again and if I continued to receive poor service from someone different then I would cease to go and not recommend the place.
Pros: Great Fun Entertainment but
Cons: Could get stuck with a rude waitress and poor service