Getting your wedding gown is supposed to be a fun, and also moving, experience. Not here! Before I had bought my dress, the service at Amsale flagship salon seemed perfectly fine, but as soon as I was a ""done deal"" the place turned disorganized and disappointing. The staff - all with very fake smiles on their faces - ordered the wrong veil for me, messed up my appointment times, and in the end didn't finish my dress before the day I had to leave town to get married. But that's not the worst of it at all: when I picked up the dress, the hemline of my dress was cut so crooked, that I had to fix it by myself at home the day before the wedding. It was horrible. Final details on the back were added in so hastily (right before the dress pick up) that you could see the stitching. This should not happen at a place where you spend thousands of dollars on the gown!! Yet, when I pointed this out to the staff while picking up the dress, they were very defensive and arrogant. The gowns of Amsale Aberra are beautiful, but her staff makes the experience of getting one a very unpleasant one, if not traumatic. I only have bad memories. Get your Amsale gown somewhere else. Or, if you get it here, I recommend you bring a friend with you to every fitting, so that you have an extra set of eyes there. No one at the salon will have your back. They just want you in, paying, and out.