This place knows coffee! It has it all...great products, atmosphere, well-trained staff, and attitude! My only complaint is that they don't have more locations. There are two in SF now. The other is on Market St. Their chocolate and vanilla powders are what set their flavored drinks apart from the rest.
Pros: Great Value, Fast Service, Best Coffee
Cons: Trashcans overflowing, Parking sucks, Can be crowded