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American TV & Appliance - 2 Reviews - 5215 High Crossing Blvd., Madison, WI - Furniture Reviews - Phone (608) 271-1001

American TV & Appliance

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5215 High Crossing Blvd.
Madison, WI 53718
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(608) 271-1001
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American TV & Appliance - Madison, WI
American TV & Appliance - Madison, WI

Reviews

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Best

Knowledgeable staff, the customer service is good they fit the camera to your needs, prices are good, they have many cameras to choose from, worth going here

Worst

Customer service representative in the store was nice. That's the nicest thing I can say about American TV. Service after the sale is terrible. I purchased a washer and dryer A...

Worst service ever 9/9/2011

Customer service representative in the store was nice. That's the nicest thing I can say about American TV. Service after the sale is terrible. I purchased a washer and dryer April 6th, they were delivered mid May. After having both for about a month the washer started to squeal and wouldn't spin out the water from the clothes. I called for a service appt immediately in June and just finally today (September 9th) someone came after receiving a laundry list of excuses; technician is injured, wrong parts sent, parts damaged, not all the parts came, etc. They just left my house after working on the washer for 2 hours and didn't fix the warped inner tub that someone told me was wrong previously. NEVER AGAIN will I purchase from them. more

Nice place to buy a camera 10/11/2008

Knowledgeable staff, the customer service is good they fit the camera to your needs, prices are good, they have many cameras to choose from, worth going here more
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Owner Message

  • Categories: Major Appliance Refinishing & Repair, Small Appliance Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair, Television & Radio-Service & Repair Today's products, whether Appliances, Televisions, Computers, or Stereo Equipment are more complicated than ever before. Factory training, access to factory support, on hand parts and reliable equipment are part of what it takes to delivery repair service to meet today consumer needs. American is famous for selection and price, but few people realize that behind it all, is a highly regarded Service & Installation Department that rivals any in the country. A Service and Installation team that is familiar with the latest technology, that is capable of repairing products ranging from your appliances, to your TV, your Computer, to your living room furniture. And if you aren't sure whether you should be repairing or replacing your product, American makes that easy too. If you choose not to proceed with repairing your TV or Appliance, American will give you 1/2 your estimate fee back toward the purchase of a replacement product. If something in your home isn't working right, odds are American's repair team can solve the problem, regardless of whether you purchased your product from American or not. Products/Services At American we realize that we all lead busy lives, and the last thing we need to be waiting around the house for is a technician to repair something that we would have preferred didn't fail in the first place. To minimize this inconvenience American does a number things: we schedule in home visits with two hour arrival times, we email important updates to you regarding your repair, we text arrival updates to you, and we use the old fashioned call ahead as well.

Additional information

  • Hours:

    M-Sa 10:00am - 9:00pm, Su 10:00am - 7:00pm
  • Payments:

    Visa, Master Card

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