I would not take my dog back there. I have a very loving dog, that is not afraid of anything or anyone (even when he should be). My dog has always loved going toget his hair cut. The second time I brought him here, he coward and ran to the door. The woman had to drag him back, whining the whole way. I don't know why I left him but I did, and his hair cut was awful. She didn't listen to what I wanted at all. On top of that when I asked how he did, she tried to tell me that he was reacting to my anxieties about leaving him. I don't know what they did to him last time he was there, but I know my dog and it must have been something significant for him to react this way. I would never bring your dog here.
Cons: questionable ethics