I went to visit a friend at their location at 7820 w Hampton and it was freezing in this place. The thermostat read 50 degrees and everyone including the staff kept on their coats . I asked one young lady to turn up the heat but it had a lock on it. She couldn't even take the pariticipants a bath because it was to cold. The employee's called the boss a lady by the name of Bernadett and she said they should close there room doors but it was still cold with the room doors close..This place is not some where to leave your love ones. THEY S#$% BIG TIME!
Pros: Staff cared
Cons: Owner didn't care