We recently purchased a custom-ordered leather sectional, which in itself was lovely. However, we misjudged how it would would in our room. We really needed a larger piece. The Boston Store graciously got us the new size and service and attention we received could not have been better. Our salesperson, Deb DeKok, was so kind and pleasant. The manager was very accomodating as well. Our sectional is so comfortable and looks great.