We had an emergency pick up for a rather unusual package which was supposed to be picked up from a location and delievered to the nearest FedEx, however, the pick up location did not properly package the item and so it was unprepared for FedEx. The courier immediatley contacted me to let me know, and then offered alternative methods of delivery. This is a very flexible, honest, and fast service that I would reccomend to anyone. We will definaltey do business again!
Pros: Timley, Honest, Good Customer Service
Cons: Call Ctr (not direct)