I can't say enough good things about this kennel. My first kennel experience (with a different kennel) was okay - my dogs seemed well enough tended to. But, when I got them back, they were thinner (they were both overweight per the vet, so not a huge deal) and desperately happy to see me. They were also pretty stinky. Flintlock was and has continued to be a completely different experience altogether. While my girls are still happy to see me, I get the impression they wouldn't mind staying at the kennel for a little longer, either. The girls that run the kennel are so gentle and kind, yet playful, with the dogs. They are also gentle and kind with the owners, as I have a hard time leaving them ""with the sitter"". I would recommend them (and have done so numerous times) to anyone who will listen.
Cons: Nothing whatsoever