We have had our home for eight years. The home was two years old when we bought it...window problems have existed from the time the house was built. Not just our house, but many of the neighbors and Hendrickson has refused to fix their subpar work. And it isn't actually the window per say, but the flashing and sealing around it. Long story short if you have a bay window below the water ends up in the downstairs ceiling and maybe through the molding! They have been called by many, but it isn't their problem that they did crappy work. The house looks great, but that is because we redid floors, counters, paint colors in and out, patios. Just want the water to stay out of the house, otherwise I would live outside. Like I said many neighbors have had the same problem and any company who won't stand behind their work is weak. I would not buy another Hendrickson home and certainy would not recommend them!