Worst experience ever, they talked down to me, they refused to work with me, they complained about my insurance company, they yelled at me, they told me that I was lying. Then when I wanted to just tow my vehicle to another shop, Alpine said I couldn't until the original tow was paid, I said I would pay it. Then they said sorry too late and now it is a three day weekend. THEY ARE HOLDING MY VEHICLE HOSTAGE. Yikes, not a good place to go. Sadly I have been using Alpine Auto Body for years, this is the first time I had a bad experience.