Friendly for sure, however their laundry service and pressing destroys shirt buttons, frequently and rapidly. I have had several brand new shirts come back with busted and broken buttons. Sometimes they would replace them for free, other times I was charged. Taging system is archaic, and sometime the charges were inconsistent from week to week with the same number/type of garments per load. They don't write the item cost on the tag and you end up taking their word on the accuracy of the order. Go elsewhere.