Michelle Johnson was ABSOLUTELY horrible to deal with! I have been in the mortgage business for over 10 years and have NEVER had such an unprofessional, inefficient and lack of service experience EVER!! She has only answered her phone ONCE since I have had to deal with her and she refuses to return phone calls. She calls MY borrower demanding her to get things over to me IMMEDIATELY. She has overstepped her professional boundary time and time again. She tries to act as closer, realtor and lender when she has absolutely no idea what she is talking about! We are having a horrible time closing a loan with her because she refuses to communicate with us! We cannot believe she is still in business!!! We were required to use her because the seller KNOWS her personally. I would NOT recommend sending ANY clientele to Michelle Johnson at Narrows West. Her service is AWFUL!!
Pros: ABSOLUTLEY NONE
Cons: UNPROFESSIONAL, NO CUSTOMER SERVICE, NO COMMUNICATION