My truck began spewing transmission fluid when I backed into the space for my 5th wheeler. I called around and spoke with a few folks at the RV park my wife and I were in, Dana's was the name most mentioned, so I called and talked to Tom. His knowledge of transmissions was amazing, his bedside manor (We were a little upset by the problem), was comforting, and his shop was spotless! While we waited for the tow truck (Dana's paid for the tow also.) I called an talked to a few other shops. No one I spoke with showed the insight, concern, or knowledge Tom displayed. We are home now, without so much as a hiccup on the last leg of our trip. You folks in Everett have a great shop in Dana's!