I have been going to this little shop for almost ten years. The owner who does all the jewelry work is compassionate and trustworthy. He also has a very good watchmaker who made my Dad's Rolex run and look like new. He seems to have a very good repore in the neighborhood. I will keep going back. Sometimes he ran a little behind, but his quality of work, prices are worth the wait and drive.
Pros: quality and price of work, he'll do things while you have coffee and does a lot of free repairs.
Cons: Sometimes not done on time, understandable for a shop their size