I had one of the most upsetting customer service experiences at Village Cleaners. I had been there a few times and although the work was mediocre and the prices on the high side, I kept going due to the proximity to my home. Never again. On my last visit to pick up some pants I'd asked to have hemmed, the woman working there processed my entire transaction without speaking a word to me but rather, glaring at me and literally slamming things around as she "helped" me- She slammed the button to make the clothing carousel go around, she slammed my order on the counter, she aggressively grabbed my credit card from my hand and slammed the receipt on the counter to sign. I was perfectly polite and respectful to this woman and couldn't for the life of me understand her behavior. At last I asked, "Are you having a bad day?" to which she actually threw my receipt copy at me! As she stormed to the back of the store I said, "Well that's the last time I come here!" She then came running at me from the back of the store shouting at me to "Get out! Get out!" I was shocked, baffled, upset and shaken. I definitely advise avoiding a business where the staff seem to be on the verge of a psychotic break. Especially when the prices are high and the product not so fabulous.
Pros: Location (if you live near the U District)
Cons: Service, quality, prices