My wife purchased a treadmill a little while back and recently had an issue with the electronics. (May have happened during the new construction to our home)
After a short online service form, we were called back the same day and was asked a few questions about the machine. The service tech diagnosed and pin pointed the issue during the conversation. The parts were ordered and the day the parts came, the tech called and scheduled us for the following day.
Our machine was back up and running with not much down time and just a small labor fee and a 20 dollar tip.
Long story short, The Fitness Outlet is a great place to buy from, they know there products and the service tech (I think his name was Rich) Was very helpful, quick and accurate.
Pros: Its not an Outlet Store
Cons: Single man service department