If you visit this store the only employee that seems to know anything is Waco-- unfortunately they have a revolving door of managers and other employees that don't do their job, are rude and unprofessional. Although they advertise notary services, they are intermittent, and do not follow proper procedure and legal requirements-- example Steve insisted on fingerprinting me! When I asked him why (because it's not required) he replied-- "I require it" as if he's some notary czar or something!
Why is some retail store employee requesting my DNA and thumbprint when the Secretary of State doesn't require it? That's a good question that he wouldn't answer, instead he declined helping me because I refused to allow him to fingerprint me. I have since learned that this is against the law!
It's also against notary regulations, since any establishment which offers a notary must accommodate all reasonable requests for services if all requirements are met. They also don't offer certified copies!!
What?!? They're a copy center!!! They should not advertise services that they don't provide, and for this reason they get one star, as I expect more from Kinko's and Fedex. Here's a tip: For a reliable notary use Bellevue Notary or the UPS store across the street, you'll get better service, longer hours and work with knowledgeable people who know what they're doing!