We were very scared to learn from a neighborhood vet that my dog's limp was most likely a torn ACL. They referred us to a few surgeons in the Seattle metro area and my family called each one with many questions and concerns. After a lengthy conversation with the gal at the front desk of Animal Surgical Clinic of Seattle, we made an appointment for a consultation the next day. My dog was very nervous during our visit and after days of immobility, she promptly went to the bathroom right on the floor! I was so embarassed! (She was too). The staff was wonderful- and acted like I was silly to even worry about it. It was cleaned up right away-(the entire facility is beautiful, new and spotless, by the way). Soon Dr. Aguila met with us and brought us into the exam room. Instead of a scary, slippery exam table- he knelt down on a carpet to pet and comfort her before starting the exam. He proceeded to move her legs and conduct the exam (still on the floor- she kept rolling over for tummy scratches), and told us that surgery was the best option for her- she definitely had a torn ACL. She is a younger dog, and without surgery, she would be able to walk again- but would likely develop severe arthritis. Dr Aguila calmly answered every question I had and I felt a huge sense of relief after understanding the situation better. We decided to proceed with surgery and scheuduled it the next day. When we arrived the staff greeted us and my dog by name and reassured us (again). Dr Aguila and his staff patiently answered every question we had (pre and post-op.... turns out it she had a torn ACL and Meniscus), and really helped us get through the most important time: post-surgery recovery. We limited her walks, did her mobility exercises, etc - whenever we had a question- we called up Animal Surgical Clinic and they were happy to help. The Staff at Animal Surgical Clinic prepared us well! They truly wanted to see that this little dog of mine heal properly. The price of the surgery was right in the middle of the range of other quotes we received from the recommended surgical clinics. (One quote was much higher, one was slightly lower)- but bottom line is that these surgeries are not cheap! I cannot tell you how happy I am that we went with Animal Surgical Clinic of Seattle. I just had a good feeling about them from the first phone call to the surgery, and even now when I think back about the experience. I should have written this review sooner. We couldn't have had a better experience with Dr Aguila and the staff.