I regret to write a bad review on a local grill, but this needs to be told. The third time I went to Charlie's, I received some of the worst service I had ever received at any restaurant (including fast food) ever. We were seated semi out-of-sight of where the waiters / waitresses would notice us. The host seated us, and a guy in white (presumably a bus-boy) promptly brought us some water (Thank you!). We waited about 15 minutes before our waitress appeared. Another waiter had passed by our table several times and did not acknowledge our presence. Hey, I understand, we weren't seated at a table of yours dude, but at least you could have noted to our waitress that she had been seated! When our waitress arrived, her face was completely emotionless. I got the feeling that she wasn't even notified that we were there. Anyway, we ordered some drinks and appetizers, and food. The drinks came 10 minutes later, the appetizers 20 minutes later, and the food 20 minutes after that. The ""fried cheese"" that I had ordered in the past, arrived and a few sticks were hollow. Pretty gross there. The food was mediocre at best.
Pros: The host was nice!
Cons: The booths are uncomfortable, food was mediocre, service was terrible.