I had a tough time working with McClincy's while trying to recover from my water damaged home.
My home had sufferred water damages during the December'08 snow storm. This was the first time I had to file a claim with my home insurance company. I did not know how insurance works. When I contacted McClincy's, they quickly figured out my ignorance in this area. They promised me that they will fix everything in my home and also take care of filing paper work with my insurance company. Desperate to get my damaged home back to normalcy, I trusted their promises and signed the contract with them.
Very soon, my insurance company sent a check to them paying them the amount in full. Ofcourse they came over to my home to get my signature as well on that check since it was a joint check. Little did I know that the moment they get the check encashed, they will stop working at my home. I kept trying desperately to contact them. I left various voice mails and sent numerous email messages. None of them got any response. They chose to ignore every attempt I made to contact them.
Not only that, when I dropped into their shop to see if I can custoimize few of the things (like painting with different color or upgrading the flooring material), they quoted me an exhorbitantly high price making me back off on any customization. The cost they were quoting was ridiculously high.
Besides, they broke my home furniture because of their negligent attitude. They neither fixed it nor compensated me for that.
Eventually, for the sake of my family and out of frustration, I decided to fire them and hire another contractor. To my surprise the new contractors finished the job in two weeks. The work which they kept on dragging for almost two months and made my family's life miserable. My family was living there in one of the bedroom upstairs with most of the rest of the home completely in terrible condition. Besides this, the new contractors also customised everything based on my wishes and it cost me way less than what McClincy's was quoting.
Now my home is back to normal inspite of McClincy's leaving it in a horrible condition. Since they were paid in full, you would expect them refund the cost for incomplete work. Instead they went ahead and put a lien against my home asking for more money.
Later I found out that they have a pattern of this kind of behavior. A person who lives close to my home has gone through exact same experience and he was also forced to fire them from job. He is also fighting lien on his home.
If you want your home reconstruction work to get done in time or if you want to stay away from any legal hassles after the construction work, then I recommend staying away from McClincy's. They are after your money. They dont care if the work gets done or not.
Pros: The showroom in Renton has a good collection of flooring whi
Cons: They will completely ignore you, once they get their money.