We have been taking our pets to Dr. Wood for a little more than five years now. The AHCC staff is always friendly, and great with my pets. Our little dog Chi-chi just loves Dr. Wood, he behaves better with her than he does at our house. AHCC is a clean, pet friendly facility, they are thorough and fairly priced. We used to go to a different vet, one of those low cost vets, and we didn't have a very good experience. Our pet almost died because apparently they didn't know what they were doing. We were referred to Dr. Wood by our friends and have been happily taking our pets to AHCC ever since. Some of the negative reviews you see on some of these sites are in my opinion, people that are discount shoppers looking for free pet care I guess. With what we've been through, it's been our experience that you totally get what you pay for & we are happy AHCC customers.