I went for the facial and had a wonderful time. The office is very soothing, I was greeted immediately and offered coffee, tea, or water, and the women are exceedingly polite and professional. The facial itself was incredible. It lasted an hour and a half with very little time that something wasn't being done. The music they play is gentle and calming, and while I could at times hear people outside that's to be expected in the middle of a city. The time flew by and I got up feeling fresh and clean. Not to mention that the women are incredibly friendly, knowledgeable, and outgoing. I HIGHLY recommend the Salon Grotto for any spa needs.