JavaScript is not enabled.
Alexandria Exxon - 4 Reviews - 703 N Washington St, Alexandria, VA - Gas Companies Reviews - Phone (703) 549-0854

Alexandria Exxon

Claim
marker
703 N Washington St
Alexandria, VA 22314
marker
(703) 549-0854
Incorrect info? Correct your listing

Reviews

( 2 )
( 0 )
( 0 )
( 0 )
( 2 )

Best

We all have heard the quote " First Impressions are lasting Impressions" The professionalism Alexandria Exxon provide are in line with this very quote. I take my car over for some...

Worst

I cannot even give this exxon a star! They are slime! They DO NOT have a certified mechanic working there and they will try to swindle you out of as much money with out fixing the...

Excellent Customer Service 11/13/2013

We all have heard the quote " First Impressions are lasting Impressions" The professionalism Alexandria Exxon provide are in line with this very quote. I take my car over for something simple but end up receiving a 100% inspection to make sure I am safe on the road. That is "Excellent Customer Service" KUDOS to the entire staff and Butch the manager. more

Professionalism 7/9/2013

Dear Butch: I wish to acknowledge the professional service provided by the staff in your service department. They worked diligently to assure that the service and part I needed for my C70 was done correctly. Their demeanor was caring and impressive and made sure all my questions were addressed. I personally experience Alexandria EXXON North excellent customer service from them. They provided resolution to all areas of my concern with perfection. The staff listen to my concerns and in a matter of time resolved each issue. We've all had terrible customer service experiences. Personally, when I receive poor customer service, I give the company one more opportunity to make it up to me before I sever all ties with them and look for an alternative. But others aren't so patient. In most cases, you only get one chance to make a great impression on a customer through your service, they did. It's incredibly important to listen to what your customer is telling you. Never assume you know what's best. Listen objectively and ask questions to get to the crux of the customer's concerns, so that you can help them quickly and efficiently. They identified with my concerns as a customer and explain that he would do everything to resolve any future issue if they occurred. They made me as a customer feel important and was sincere with the transaction. By them being thoughtful and interested in me as a customer will help keep me as a loyal prospective customer and share it with all my friends. Respectively, James Al Reeves 202-309-5191 Cell Aljoy2005@aol.com Al Reeves, Federal Benefits Specialist more

BEWARE ALEXANDRIA EXXON WILL SCAM YOU FOR YOUR MONEY! 8/15/2011

I cannot even give this exxon a star! They are slime! They DO NOT have a certified mechanic working there and they will try to swindle you out of as much money with out fixing the actual problem! Please no one go to them for ANY repairs! They do not know what they are doing and you might end up like me paying lots of money and having to go to another mechanic to fix there mistakes! PLEASE BEWARE !!! more

Total Rip Off 10/24/2009

I went in for a routine safety inspection. At first, I was told the repairs were minor. $50 for headlight realignment. Then came break repair. I was told $500 and fixed in 2 hours. 6 hours later and $1800 poorer, I got my car back. Stay away from this service station! Pros: None that I can think of Cons: Over priced rip off automotive repair more
< Previous 1 Next >
WINTER DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 3/31/2017

Additional information

  • Hours:

    Monday - Friday 7:00 AM - 5:00 PM; Saturday 7:00 AM - 1:00 PM
  • Payments:

    Discover, Master Card, American Express, Visa
  • Neighborhoods:

    Braddock Road Metro