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Capt Party - 3 Reviews - 3619 Franklin Rd SW, Roanoke, VA - Gift Shops Reviews - Phone (540) 982-1200

Capt Party

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3619 Franklin Rd SW
Roanoke, VA 24014
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(540) 982-1200
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Reviews

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Best

My family and I have used Captain Party several times now and they always have what we've needed.

Worst

Bought 12 helium filled ballons, paid extra to have them treated, so they would last longer. Picked them up 3 hours before party time. 4 ballons popped before party ever started. ...

Fantastic Party Supply Store! 11/30/2011

My family and I have used Captain Party several times now and they always have what we've needed. more

Beware of the customer service here 6/20/2011

Bought 12 helium filled ballons, paid extra to have them treated, so they would last longer. Picked them up 3 hours before party time. 4 ballons popped before party ever started. 2 days later the remaining ballons had popped, on their own. Called and spoke with owner she insinuated that it must have been something that I did despite the fact that I told her I did nothing. There was no drastic temperature change, except for the 15 minute drive to get them from their place to party place. I have dealt with Capt Party for 3 years never had an issue with their products. However due to their lack striving for customer satisfaction and lack of concern for losing a customer I will not ever shop there again. more

The Best Party Supply Place In The Roanoke Territory 9/28/2008

Captain Party is the best party place! Their customer service is amazing. The amount of supplies they have is awesome. Captain Party is my favorite party store! Pros: Best customer service, Best selection, and nicest people Cons: There are absolutely no cons! more
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