Tony and his father are quick to respond, knowledgeable, and very reasonably priced. They came out on short notice for a small pipe that had separated -- this repair was 7 months ago, and things are still fine! They also removed and replaced a 16 year old water heater that required extra care in removal with associated rust and ""sludge"" that had accumulated -- they had to move this down from the 3rd floor on a hot summer day; this was a messy job that they kept as clean as possible! Lastly, today Tony changed out minor parts to my shower, and passed on useful tips, as well.
Pros: All thumbs up. (See comments)