I have been going to Mike's place, Kempsville Auto Care, for about 5 years now, and they never cease to amaze me with their service and overall level of customer satisfaction. I thoroughly trust them to tell me what needs to be done, what DOESN'T need to be done, and to do the repairs quickly and efficiently. TRUST is a very important thing, and I highly recommend Kempsville Auto Care for this reason.
Pros: Quick, fair, and efficient. They'll earn your trust, as they did mine.
Cons: none I can think of