They have always treated me pretty well. I usually go in without an appointment, and they always do their best to accomidate me. A few years ago, I drove my car down a flooded road and could not get it started after sucking water into the engine. I went home and throught the advice of a friend took out the spark plugs and blew the water out. It worked in getting the water out, but after changing the oil, it still wouldn't start. I took it to All Tune, and they took everything apart and dried it out, and for $75 had it back to me running again. I'm still driving that car two years later and I still take my cars to them.