I've been doing to Trak's for ten years and have gotten most everything on the menu, been there on every day of the week, had every server they've ever employed, and I can honestly say this is the only restaurant in Richmond I can recommend to someone and feel 100% confident that the food they have will be excellent. They've gotten multiple zero violations health inspections and two of the clean kitchen awards from NBC12's Restaurant Report. Noone would say they decor isn't eccentric, but it's nowhere near Mama Zu's, so it's tough to complain. You won't find a more friendly owner in the world than the owners at Trak's. You never have to ask for a refill, or more bread, the wait staff brings it before you realize you need it. Portions are huge and are more than enough to split over multiple meals, particularly the pasta dishes. All in all, it's my favorite place in town to eat, and I don't have a complaint in the world. It may not end up being YOUR favorite restaurant in Richmond, but it won't disappoint you, and you won't leave there wishing you'd gone somewhere else. Freshness, quality, service...It's everything you want in a family owned restaurant.
Pros: Great food, best service, huge portions
Cons: Some people might think the decor is a little over the top