I've bought pieces from Schwarzchild in the past, but I definitely won't be shopping there any more! When looking for a ring, one of the sales people there wrote me a quote on a piece of paper with the size, clarity, etc. on it. When I went back to buy the ring a couple days later, a different sales person told me my quote was wrong, the price was much higher for that clarity. Then they proceeded to try & push a much more expensive piece on me, over my budget. So I left.
Then I went to Adolf on Parham & found what I was looking for without the smarmy sales push I got at Schwarzchild. I won't be back to Schwarzchild anytime soon.
Cons: pushy sales people, bait & switch