After living in DC and before that NYC, I have had some excellent stylists; and after relocating to Richmond, a friend recommended Hair Theater for a young and hip crowd and relaxing environment. Unfortunately, I did not have the experience the other customers had, in that my stylist was "too cool" for conversation. All my questions were answered with one word answers, and when I was ultimately dissatisfied with my haircut, I was charged to have it fixed. It really is too bad, several of the other stylists seemed pretty happy and outgoing but I won't be returning.
Cons: Service, attitude