DO NOT USE!!!!
Al came to look at our dryer and was nice at first, but as soon as we started asking questions, he got very defensive! My husband and I are educated people, so we always like to ask questions. It alerted us how defensive he got while we were just trying to understand the issue.
Al told us it would be 4 days to get the part in, but during that 4-day period we decided to do the repair ourselves since the labor rate on Al?s quote was upwards of $500 an hour!! (His quote was $260 + parts for a repair that took us only 45 minutes to do ? so it would have taken him 30 minutes or less.)
When we called to let him know we were going to do the work ourselves he started yelling at me over the phone for several minutes.
We like to give our business to local companies but we will NEVER use Vienna Appliance again. They were probably the worst company we have ever done business with!
DO NOT USE!!!