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Aqua Mechanics - 2 Reviews - 328 W Lee Hwy (at Located in the Piedmont Square Shopping Center behind Taco Bell on the by-pass in Warrenton, Va.), Warrenton, VA - Special Trade Contractors Referral Service Reviews - Phone (540) 341-7665

Aqua Mechanics

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328 W Lee Hwy (at Located in the Piedmont Square Shopping Center behind Taco Bell on the by-pass in Warrenton, Va.)
Warrenton, VA 20186
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(540) 341-7665
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Aqua Mechanics - Warrenton, VA

Reviews

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Best

Chchoby, we at Aqua Mechanics are very sorry that your pool liner was damaged and you lost most of your water this year. We certainly understand that you are unhappy about that. ...

Worst

We have tried to use Aqua Mechanics for years. We bought a new liner from them 4 years ago that they half installed. My wife, 8 months pregnant, was left pushing the liner in a...

Aqua Mechanics' Response to chchoby 12/17/2011

Chchoby, we at Aqua Mechanics are very sorry that your pool liner was damaged and you lost most of your water this year. We certainly understand that you are unhappy about that. However, Aqua Mechanics' technicians did not punch the hole in your liner at the closing, nor did they crack your pool light lens. They did inadvertently create a 3"" hole as they tried to stretch the bead back into position, but they patched the hole immediately so that your pool could be promptly refilled with water, preventing further material damage. As far as not cleaning your filter at the opening, your filter was, in fact, cleaned at the 2010 pool closing. However, you did not chlorinate or add algaecide to your pool during the winter of 2010-11, so your water was a swampy mess by the time the pool was opened in 2011. After two weeks filtering very dirty water after the opening, of course your filter needed to be opened up and cleaned out. Chchoby, fortunately the vast majority of our customers are fair-minded people who will recognize the folly of your review. more

Horrible Service 12/17/2011

We have tried to use Aqua Mechanics for years. We bought a new liner from them 4 years ago that they half installed. My wife, 8 months pregnant, was left pushing the liner in as the pool was filled because their mechanics had to go to another job. Last season they opened the pool and didn't clean the filter out (I had to 2 weeks late when the water was not getting better). They closed our pool this past year and put a hole in the liner. The water level dropped, sides sagged in, light broke, and then the coping pulled out. When they attempted to put the liner back, they ripped it with a gaping hole. The hole is about 3"" diameter above the water line and patched very ugly. Our 4 year old liner is destroyed by their incompetence. Do not use them. more
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