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Service Specialties Inc. - 171 Reviews - 14522 Lee Rd (at Rt 50 and Rt 28), Chantilly, VA - Plumbing Contractors Reviews - Phone (703) 968-0606

Service Specialties Inc.

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14522 Lee Rd (at Rt 50 and Rt 28)
Chantilly, VA 20151
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(703) 968-0606
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Service Specialties Inc. - Chantilly, VA

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Best

SSI has installed and serviced our HVAC systems for several years. They are always courteous, knowledgeable and on time. The latest instance had our A/C deciding to die during t...

Worst

All reviews seem positive

Friendly and professional service 6/19/2017

The SSI team that helped us, Jose, Jacob and Tim, were very courteous, prompt and answered all our questions. Jose and Jacob worked hard all day installing our new heat pump outside and air handler in our attic, on a pretty hot day, remaining professional and polite the entire time. more

Terrific Service 6/15/2017

SSI has installed and serviced our HVAC systems for several years. They are always courteous, knowledgeable and on time. The latest instance had our A/C deciding to die during the hottest part of the late afternoon, after SSI had closed for the day. However, I called their number just to leave a message to be sure I was on the list for the next day and I got a live answering service. A service rep called first thing in the AM and scheduled a repair technician for later that afternoon. Joe Rowan arrived, diagnosed the problem quickly, fixed it and was on his way with no charge! Fortunately we had a service contract. Anyways, the service was great and we plan on being SSI customers for many more years. more

SSI Spring HVAC Maintenancce 5/19/2017

Clint did a very good job of servicing my Air Conditioner. more

Joshua 5/13/2017

Joshua was great. Simple fix. 5 stars. more

Heat Pump Installation 4/26/2017

Service Specialties Inc. installed a Heat Pump for me today. Brendan and Erik did an excellent job. Brendan is very professional and knew how to protect my property. They were courteous and very professional in their work. I had SSI’s commercial group work for my company for years and was very pleased. This is my first time using their residential group and they give the same great service. I highly recommend them. more

Always dependable! 4/4/2017

Patrick is always on time and I know I can trust him. Sam is always very kind and professional and she accommodates my schedule. more

Anual maintenance service 12/29/2016

Prompt and competent as usual. more

Thank you for the professional install 12/28/2016

I had my 2 units replaced this week and was very pleased with the professionalism of the SSI installers. The work was completed on-time with minimum disruption to my family. They also took the time to explain the new systems and more importantly how to properly conduct routine maintenance. I would certainly recommend SSI in the future. more

service P.M. visit 12/22/2016

A great in depth system check, it's always nice when all the rocks are turned over and nothing crawls out.. Great JOB Patric. more

Furnace Humidifer Installation 12/16/2016

Jose and Isaac installed our furnace humidifier. Both were exceptionally knowledgable about the product and it's installation. Both were also very professional, respectful and actively listened to our questions. Good job to both. more

Furnace Inspection 11/26/2016

We had a very good experience with Paul from SSI who performed the annual furnace inspection. He was very professional, appeared knowledgable, and explained all he was doing. I would recommend him to anyone who needs this service, and hope to see him in the Spring. more

Always on track 11/4/2016

I have used Service Specialties to maintain my HVAC system since 2011. They service in the spring for A.C. and in the fall for heating. They let me know the current status of my systems and make any recommendations. They are on time and professional. I would recommend them to anyone looking for an HVAC specialist. more

A/C install 11/3/2016

We have used this company before; they continue a high level of equipment and service quality. This install came in at a good price and scheduling the work was easy. The technician was very competent and able to explain all aspects of the installation. He left the job site as clean as it was when he arrived. Since the weather has changed, and we don't need air conditioning, we are relying on his test of the completed system as to its performance - time will tell. more

Very Pleased by 'Joe' of SSI 10/12/2016

Joe was both capable and pleasant. He answered my questions and made helpful suggestions to improve the quality of the air in my home. I was very pleased with his professional manner. more

Great service 9/29/2016

Great service,polite and 5 stars more

Joes`job 9/16/2016

We were very satisfied with the job done. Joe is a good professional who was very clear in explaining the details of the job he did. more

HVAC Service Call 9/7/2016

We had our HVAC system serviced today and we were greeted by one of the most profesional techniciens we have seen. Clint was extremely professional, knowledgeable and explained everything in detail. Overall nice guy. It's great to see that you have folks like this working for your company. Checked out our system, made some recomendations and ensured everything was working properly. more

SSI furnace/AC check-up 9/2/2016

Repairman arrived on schedule and did a very thorough job checking my A/C system, inside an outside the house. more

Outdoor faucet repair 8/4/2016

Robert was easygoing and a pleasure to work with. He easily diagnosed the problem, which was different than what we thought it was, and also had suggestions for our current old piping that might need to be replaced. No pressure, just good insights and knowledge. I would work with him again. more

HVAC Replacement 7/25/2016

No one ever hopes to replace a HVAC system, but if you need to, you'd be well advised to hire Service Specialties Inc to do the work. Our AC system has been on its last legs the past few weeks and this latest heat wave was the final straw.Between our last service call (Joe Rowan is an incredible technician), we set up an appointment with "Bacon". He arrived on time, assessed our system and gave us an estimate.The estimate was fair and addressed our needs. Two days after he did the estimate, the entire AC unit gave up the ghost. I called their emergency line late Monday night, and their after hours technician, Joe Williams , gave me some troubleshooting tips to try, and instructed me to call Brooke the next morning, if none of the things he suggested worked. Brooke (exceptionally polite and professional), scheduled a technician to come out that same day and gave me a time frame when he'd arrive. She called me (as promised) to let me know he was on his way. Joe Rowan showed up, checked out the system and confirmed what I feared; the AC was done. I called "Bacon", did all the paperwork via email and phone and he arranged to have the system installed the same week. He scheduled the install and told me when to expect the technicians. Now anyone who lives in the DMV has probably experienced the appointment time vs real time paradox. Imagine my surprise when Brandon and Isaac showed up when they were scheduled to arrive. They were professional, courteous, and efficient. They managed to get the new system installed in less time than I expected. They explained the system and best of all, the only way I knew they had been there was the new equipment. They cleaned up after themselves and they were on their way. Bottom line, if you need HVAC service, this is the company you want to do business with.They are all extremely professional. I remember all their names (something I rarely do with most companies I deal with), because each made a profound impression in the course doing their jobs. more
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SPRING DISCOUNT :
20% OFF all yearly plans
Use SPRING at checkout. Expires 6/30/2017

Owner Message

  • SSI has been providing HVAC services to business and residential customers in Northern Virginia for more than thirty years. We perform air conditioning and furnace repairs, installations, and routine maintenance, and our experienced mechanical contractors are prepared to handle any issue you might face with your heating and cooling systems. It is our goal to treat every space we enter as if it were our own, and we won't rest until you feel comfortable with the temperature in your home or office.. |24-Hour Emergency Repairs|Maintenance

Additional information

  • Hours:

    Sat-Sun 7am-7pm, Mon-Fri 7:30am-5pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Chantilly