Fred Hink, the owner of Arrowhead Motorsports in Moab, Utah has gone out of his way over the last 11 years to provide technical advice, service and parts replacement for all of my motorcycles. Besides his regular business in the USA, he serves adventure motorcyclists from all over the world.
He made special shipments of tires and other parts to remote locations in the US and Alaska when I needed them during each of my two major dual-sport trips totaling nearly 62,000 miles. He also helped me troubleshoot electrical and carb problems on two occasions by phone when I was in northern Canada and South Dakota. Fred is a small businessman who likes his work, and it shows in his business relationship with me. He has a Kansas-bred sensibility, he is honest , and he treated me with respect even when I was uncertain or unaware of potential problems with my motorcycles or accessory equipment.
In regard to shipments, the USPS option is usually reliable.
Pros: Honesty, good service and solid technical advice
Cons: Wish they were closer