I went in to have a coolant leak stopped and found out that the water pump was giving out. Bryce recommended that i replace the timing belt as well, which seemed like a good idea. i really dont know much about cars, but after this repair i found out a lot about what he should have done.
1. he never offered to replace the thermostat.
2. he used the same timing belt components without checking them. i know this because one of the pulleys snapped while driving about 300 miles away, and the others were full of cracks.
3. he failed to put the serpentine belt on correctly, and the day after i got it back from him the belt fell off, causing me to lose power steering and engine cooling. his recommendation was that i drive it in a little at a time. after i went a couple blocks i called him and told asked how long it would take to get to him. he said i should only go one block at a time and that it would take about 4 hours. he eventually, begrudgingly, sent a tow truck.
4. the issue with the serpentine belt caused my alignment to be off, because he had me drive without my power steering. he never offered to fix that.
i called him to request a compromise on my emergency repair bill in st George that was caused by the pulley breaking in half, and he started yelling at me. the compromise would have cost him roughly 1/4th the bill i had to pay to have a repair done on sunday($504 was the amt i was billed then).
after the emergency repairs i had to do in st. George he adjusted the timing belt 2 teeth(which took over a week to do somehow) and declared that we were all even. my compromise would have only had him doing my emissions, safety, and registration for me. because of all the extra costs i incurred due to his actions i have no car for a week again.
thanks a lot Bryce. I'll see you in court.