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Transmission Exchange - 4 Reviews - 772 W 1355 S, Salt Lake City, UT - Auto Repair & Service Reviews - Phone (844) 622-7123

Transmission Exchange

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772 W 1355 S
Salt Lake City, UT 84104
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(844) 622-7123
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Transmission Exchange - Salt Lake City, UT
Transmission Exchange - Salt Lake City, UT
Transmission Exchange - Salt Lake City, UT

Reviews

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Best

I HATE car problems and I, unfortunately, am one of those people who ALWAYS seem to have them. We've gone through shop after shop hoping to find an honest mechanic who will just r...

Worst

What a rip off thats all I have to say I will never go back there again they sell a trans that is no good then when you take it back they blame it on you.

FINALLY! A REPAIR SHOP YOU CAN TRUST & RELY ON!!! 9/20/2010

I HATE car problems and I, unfortunately, am one of those people who ALWAYS seem to have them. We've gone through shop after shop hoping to find an honest mechanic who will just repair the problem and charge us a reasonable price. Sounds pretty simple, right? I wish it were but it ISN'T!!! After a local repair shop kept our car for 4 days only to tell us they couldn't do anything about it because they didn't work on transmissions, we called Transmission Exchange and I still to this day can't believe how awesome they were/are. Normally when you tell a shop you have a warranty, they get a bit put out (I don't know why, they're still getting paid for the work) and make everything seem harder than it needs to be. At TransExchange, they not only welcomed my warranty but worked with them directly so I didn't have to and kept me updated on the progress both with my car repairs and the warranty's procedures. Their knowledge and expertise combined with their commitment to customer service and satisfaction blew me away. I was just waiting for the catch because everything went so well. Our car ran great after we picked it up until a month or two later when we had another problem with it. We took it to Murdock Chevrolet in Woods Cross and they told us it was a problem with the transmission. I thought, ""There's the catch. Just my luck. We're screwed."" I was wrong yet again. I called TransExchange about the problem and surprisingly, they didn't give me the ""Sorry but it's not our problem"" speech - they didn't even flinch or stutter. They took charge of the entire situation and backed their warranty 100%. They worked with Murdock directly and I didn't pay a dime for the repair because they are people of their word and honored the warranty they put on the new transmission. Wow! Accountability and integrity! This is not what we are used to in this business. When a consumer has trust and confidence in the services and business they deal with, they walk away with peace of mind and those business earn life long customers who will help build their clientele and reputation through word of mouth. I have and will tell everyone I know that they shouldn't trust their transmissions to anyone else except Transmission Exchange. THANK YOU A MILLION TIMES GUYS!!!! more

Went the extra mile to get me back on the road 12/15/2008

My van was all packed up and ready for our vacation. As we started pulling out, I noticed a transmission problem. I took it into Transmission Exchange and they were great. They worked quickly to get my van running again and got us back on the road. I highly recommend. Pros: Good customer service, fair price, honest more

Transmission exchange what a joke 12/19/2007

What a rip off thats all I have to say I will never go back there again they sell a trans that is no good then when you take it back they blame it on you. more

What a joke 12/19/2007

they sold me a bad trans then when I went to get it warr they said it was my fault all I have to say is DONOT GO THERE more
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Owner Message

  • <p>Transmission Exchange Inc has been proudly serving Salt Lake for over 30 years. Locally Owned &amp; Operated, &amp; with 2 locations to serve you, our Certified Professionals take great pride in providing the BEST service possible. We service ALL Makes &amp; Models. Call now and let Transmission Exchange fix your vehicle the right way. Salt Lake City: * Build Center &amp; Corporate Office * 772 West 1355 South * Salt Lake City, Utah 84104 * 801-972-8726 Salt Lake City: * Retail Shop * 2547 South State Street * Salt Lake City, Utah 84115 * 801-484-8726 Transmission Exchange is the key to solving your transmission problems.</p>

Additional information

  • Hours:

    Sun Closed;Mon: 8:00 a.m.-5:30 p.m.;Tue: 8:00 a.m.-5:30 p.m.;Wed: 8:00 a.m.-5:30 p.m.;Thu: 8:00 a.m.-5:30 p.m.;Fri: 8:00 a.m.-5:30 p.m.;Sat Closed;
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Glendale