I lived at Incline Terrace for two years. Out of all the places that I have lived, this was by far the worst.
The maintenance issues were some of the worst. For example, my apartment had the bathtub faucet ducttaped to the wall when I first moved in. This was never fixed, no matter how many times I asked about it. Also, when my bathroom sink started leaking, it took them a month to come and repair it.
There were also many other issues. The parking areas were rarely shoveled, my water pipes would freeze constantly in the winter, and my apartment was not insulated very well, so I ended up paying $120/month for gas in the winter (AFTER I put up window insulation film). Also, I had the right-side mirror of my car smashed there.
On top of all that, I had to deal with the managers' incompetency even after I moved out. I had given both the landlord and the managers a written and verbal 30 day notice, turned in my keys, and moved out before my lease ended. Two months later, I got a call from them asking why I didn't pay my rent.
This complex is nice because of its location (3 blocks from the university and 1 block from trax) and its amenities (pool, sauna, and hot tub). However, I really don't think those perks justify living in an over-priced, poorly-managed, and carelessly-maintained apartment.