I eaten at Ginza for years. For my birthday on March 31st, my young son took me there. This was the first time I was ever treated bad. My order was wrong, the spices were wrong, I only got part of what I ordered, and had a hard time getting my server because she was on the phone. Not to mention that they were (workers) having a bet on how fast a piece of fish can get hot on a hot plate or oven, I could not see what they had the fish on. I finally got up asked for more napkins, let them know that what I ordered was all cabbage and the ordered was suppose to come with meat, mushrooms, shrimp and other items. The server told me that they like their cabbage, I told her, so do I, but I did not order cabbage and because the sauce was wrong I would like some chili powder or some waswabi, the server told me that they did not have any. I had to ask her 3 times for water by the time we got the water, we were standing up to leave. My son paid the bill to advoid any problems because it was my birthday, I did not say anything. However, I want Ginza to know that not only was I a loyal customer, refered people to your resturant, I will never come back again. We order two of your most expensive dishes, however, all I got was cabbage with a message that that is what others like who work there. The rice was cold and hard, we never got our egg rolls, nor did I get my dipping sauce that was suppose to come with my order.
Pros: used to look nice
Cons: there was construction happening when we were there, plastic hanging in front