Last Wed or Thurs, friends of mine went here and bought a 55"" Sony LED TV. They also bought a 3 yr warranty for $99.I went Saturday -the knowledgeable sales rep, Mac, helped me a lot and I bought the same TV. I also bought the warranty for $99. On Sunday, Conns had an ad with the same tv for $230 less. I called Mac who told me that he saw the ad and would credit me for the difference. He even took my credit card number and told me that it was no problem. I decided to go over today and make sure everything went through correctly and to see what else they had on sale. I saw a blu-ray player on sale and bought it. Mac wasn't in so I explained everything to another salesperson. I was told that they would have to see what Conns sold their extended warranty for. I asked they why they had to do this since Mac had already told me he would take care of this and it wasn't a problem. They came back and told me they would have to sell me the warranty for around $230. I told them that my friends came in on Sunday and got the credit and didn't have to pay any extra for the warranty. At that point, a salesperson named Harlan told me that my friends were his client and they got the discount because they had taken a broken tv to A to Z Elec and got a discount coupon. Plus they only got a 2 yr warranty not 3. I told him that I didn't think this was the case and he started yelling at me that I was wrong and they did. I decided to keep the tv, but not the blu-ray or the warranty. I told the owner that this wasn't right. I felt like their employee told me one thing and they should honor it. BTW, I talked to my friends. They'd never heard of AtoZ , they had no coupon and their warranty was 3 years. YOU CAN'T TRUST THESE PEOPLE!!!!!!!