I liked the people who worked there. However, I feel they are trying so hard to be upscale that they are sacrificing customer service. It should not take 6 weeks to get a pair of cheap dyeables shoes. If you order your gown and it takes 2-3 months to get it they should send your measurements so there are no alterations. They make each gown as it is ordered so why are we having to pay for a service twice. I bought 2 gowns for my wedding one from Davids and one from Alfreds. Davids services were faster and lets face it a little less expensive but the same quality.
Pros: I loved there gowns
Cons: Too long to recieve and still had to be altered