The staff is super nice. If you need help you raise your hand and they will explain or help you if you need computer assistance or need to know how to play a certain game. They have moved the smoking section into the glass room the last review was talking about, so non -smokers don't have to walk through the smoking section to use the restroom or get to the snack bar. Great prices with great prizes. The only place I will play Bingo in San Antonio. I drive all the way across town to play here!!!!!!